5 Key Healthcare Metrics Progressive CIOs Are Influencing Today

Healthcare CIOs are raising the bar on 5 key healthcare metrics by leveraging mobile, voice-driven technology solutions at the patient’s bedside.

As part of National Health IT Week 2013, we want to share the increasing value of technology in healthcare, and how healthcare CIOs are leveraging technology on the front lines of patient care to positively impact 5 key healthcare metrics.

Moving toward a 2014 filled with Meaningful Use and Healthcare Reform projects, surveys and forecasts for 2014 technology in healthcare focus on EHR adoption, Clinical Decision Support and Security – all trends that garner top billing on CIO’s “IT To Do” lists. But beyond these mega-IT projects, progressive CIOs are also focusing on a technology trend that supports the most critical resource a healthcare system has – front-line, patient-facing, clinicians.

Investments in mobile voice technology for front-line clinical staff are on the rise.

Beyond health system changes and requirements to deploy EHR systems, CIOs and CNIOs at the most progressive hospitals in the U.S. are investing in technology at the bedside. These Information and Informatics leaders recognize that accurate patient information, available at the point of care, improves patient-centered care, outcomes and safety.
In the same way the healthcare industry has witnessed the adoption of network-enabled mobile devices like smartphones and tablets, voice technology, now ubiquitous in the automotive, telecom and consumer electronics markets, has arrived in healthcare. We predict that voice-overlay technology will be rapidly adopted in healthcare in 2014. This proven technology is already impacting the front lines of patient care in top hospitals around the country.

5 Ways Mobile, Hands-Free Voice Solutions Impact The Front Lines of Patient Care

1) Improved HCAHPS: CIOs and CNIOs know that increased hands-on time with patients is critical to impacting patient outcomes and quality care delivery. Increased clinician time with patients, particularly time spent having direct eye-contact with patients, has been shown to increase a patient’s overall satisfaction with care and the outcome of care. CIOs deploying mobile, hands-free EMR voice overlay are helping patient-facing clinicians keep their focus on the patient not on the technology. Hands-free technology increases hands-on nursing time and patients report greater satisfaction with their overall care.

2) Reduced Post-shift Charting Overages and Errors: Nurses and clinicians want to focus on care delivery, not computer screens and keyboards. Post-shift overtime required to update patient charts is a leading cause of clinician frustration as well as hospital expense. Voice enabled real-time charting reduces errors and delays in patient record management and reduces the overall cost of patient care.

3) Improved Patient Outcomes and 4) Increased Coordination of Care: Healthcare system reform has placed a premium on coordinating evidence-based care both inside and outside the hospital. Coordinated patient care now extends beyond the bedside. CIOs leveraging mobile technology solutions are leading the charge to deliver real-time patient data across the continuum of care. Truly mobile, voice-enabled solutions allow the EMR system to move at the pace of the clinician, and provide real-time patient data to a broader community of care-givers across a variety of settings. Patient outcomes improve and re-admittance rates fall when clinicians can provide up-to-the-minute patient data to collaborating, EHR-connected teams.

5) EMR Investments Are Leveraged Beyond the Back-Office: One of the major hurdles IT teams face when implementing EMR systems today is clinician adoption. Research shows that clinician adoption of EMR technology is increased when record updates are completed with smartphones and voice technology rather than keyboards and “mobile” computers-on-wheels. Unlike dictation systems, true voice-driven EMR overlays from VoiceFirst enable a conversation with the EMR at the exact point of care. By deploying voice overlay technologies, CIOs maximize EMR adoption and bring the EMR from the side-line to the bedside.

Technology is driving the healthcare industry at a new pace and mobile, voice-driven, patient-centered solutions will continue to deliver a greater share of value in 2014. EMR voice overlay technology from VoiceFirst puts the power of voice where it can be most effective, on the front lines of patient care.


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